Frequently Ask
Questions

Australian standards require that all fire equipment be serviced at regular intervals specified by the Australian standards. It is important to have the fire equipment maintained by accredited service providers to ensure that the equipment will be ready for use when necessary. Completing these services at the correct intervals and repairing any defects confirms that you are meeting your requirements.

All fire equipment must be tested according to Australian Standards 1851, WHS act, and Building Codes of Australia (BCA) for compliance.

Australian Standard AS1851-2012 require all extinguishers to be checked and tagged every six months. Depending on the type of extinguisher, they also need an overhaul (pressure test and recharge) every one to five years.

It is necessary to have your extinguishers serviced and refilled by qualified professionals, as they are pressure-sealed devices that could pose a risk if handled without the appropriate training.

As per industry standards, the bottom of the extinguisher should be mounted no less than 100mm from the floor level, while the top of the fire extinguisher handle should be installed no more than 1200mm from the floor level.

The standard service fee for a portable extinguisher is $10.00 + GST. If recharging, hydro testing, or repairs are required, pricing will be provided based on the size and type of the unit.

Upon completion of the work, we will provide you with a detailed maintenance service report.

Hose reels are installed for use in fire situations only and should not be used for any other purpose. If a hose reel appears damaged, unwound, or leaking, please contact our service department at (08) 97495001. We will send a technician to investigate the issue. If the hose reel cannot be fixed on site, we can provide a quotation for its repair or replacement.

Fire hydrants must be tested every 6 months. The water flow of the hydrant is tested annually to ensure it meets the required standards, while the hydrant system is pressure tested every 5 years to check for any leaks within the system.

Exit and Emergency Lights must undergo testing every 6 months. All Exit and Emergency light fittings are equipped with a battery backup to provide light in the event of a power interruption, ensuring a safe evacuation. Testing the Exit and Emergency lighting or systems involves switching off the mains power to the Emergency lights and relying on the internal power source (backup battery) for a 90-minute test. If any of the light fittings fail the 90-minute test, we will provide a quotation for the repair or replacement of the light fittings.

​No, you can count on us to add you to our system and send you a service reminder before your next service is due.

​To dispose of fire extinguishers properly, it's important to note that because they contain pressurized chemicals, fire extinguishers cannot be simply thrown in the trash. If the extinguisher is not empty, you can either ask your fire protection service provider to safely dispose of it, or discharge the contents carefully into the environment. After this, remove the top handle and all internal components before discarding it at a waste disposal site or taking it to a steel recycler.

First aid kits should be serviced every 6-12 months, depending on how often they are used, as items can expire and become ineffective. Any used items should be replaced. You can contact us at Regional Fire Services, and we can help you determine the most suitable servicing frequency for your needs. The service schedule can always be adjusted based on your requirements.

First aid kit requirements depend on the size of the workplace, workforce, and potential injuries. Work vehicles should also have first aid kits. A risk assessment can help determine the level of risk. It's essential to have first aid kits available to workers at all times.