DEFINITIONS
Firecore Solutions” means C.P. MACKEY trading as Firecore Solutions, ABN 68 663 022 736.
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“Client” means any individual, business, organisation, or local government authority engaging Firecore Solutions for the provision of Goods and/or Services.
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“Services” means the inspection, testing, maintenance, asset reporting, installation support, and related works provided by Firecore Solutions, including but not limited to Asset Compliance Management, Fire Prevention, and Emergency Management activities.
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“Goods” means any fire protection, electrical, or emergency-management equipment supplied by Firecore Solutions.
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“Standards” means all relevant Australian Standards, Western Australian legislation, and local government requirements applicable to the Services.
SCOPE OF SERVICES
Firecore Solutions provides inspection, maintenance, testing, and compliance management services for fire protection and emergency-management assets, in accordance with the relevant Australian Standards and statutory obligations. The specific scope of works is detailed within each quotation or proposal issued to the Client.
QUOTATIONS AND VALIDITY
All quotations issued by Firecore Solutions are valid for 30 days from the date of issue unless otherwise stated in writing. Pricing and scope are based on the information available at the time of quotation and may be reviewed if:
The quotation expires before acceptance;
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Site conditions or scope of work change; or
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There are material increases in supplier or freight costs beyond Firecore Solutions’ control.
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Acceptance of a quotation constitutes acceptance of these Service & Compliance Terms.
PURCHASE ORDERS AND ACCEPTANCE
For local-government and organisational clients, commencement of work requires an official purchase order or written confirmation referencing the quotation number.
For private or commercial clients, written acceptance of the quotation (via email or signed approval) will constitute agreement to proceed.
ACCESS TO PROMISES
The Client must ensure safe and reasonable access to all sites, buildings, and equipment required for Firecore Solutions to perform its Services. Firecore Solutions reserves the right to postpone or re-schedule work if access is restricted or unsafe.
COMPLIANCE AND STANDARDS
All inspection, testing, and maintenance activities will be carried out in accordance with the relevant Australian Standards, including but not limited to AS 1851, AS/NZS 3760, AS 2444, and AS 2293, along with applicable Western Australian legislation and local government requirements.
REPORTING AND DOCUMENTATION
Firecore Solutions maintains detailed digital records of all services performed. Asset data, test results, and compliance reports are retained within Firecore Solutions’ compliance-management system to ensure full traceability and audit transparency.
FEES, CHARGE, AND PAYMENT
All fees and charges are outlined within each quotation or proposal. Unless otherwise stated, prices are exclusive of GST.
Invoices are payable within 14 days from the date of issue. Late payments may incur interest at 2% above the RBA cash rate.
Additional charges may apply for out-of-scope works, emergency call-outs, parts replacement, travel to remote areas, or variations authorised by the Client.
WARRANTY AND LIABILITY
Firecore Solutions warrants that all Goods and Services will be provided with due care and skill. Liability is limited to the replacement, repair, or re-supply of Goods or Services, or a refund of the amount paid, at Firecore Solutions’ discretion. Firecore Solutions shall not be liable for indirect, consequential, or financial loss, including loss of profit, downtime, or damage resulting from misuse or unauthorised modification of equipment.
TERMINATION OF SERVICES
Either party may terminate ongoing Services by giving not less than 60 days’ written notice. Termination does not relieve the Client of payment for Services already rendered or Goods supplied.
OWNERSHIP OF GOODS
Title to all Goods supplied remains with Firecore Solutions until full payment is received. Firecore Solutions reserves the right to recover unpaid Goods or materials in the event of non-payment.
FORCE MAJUERE
Firecore Solutions will not be liable for any delay or failure to perform its obligations due to circumstances beyond its control, including natural disasters, industrial disputes, transport delays, or supplier shortages.
PRIVACY AND CONFIDENTIALITY
All Client information is handled in accordance with the Privacy Act 1988 (Cth). Information collected in the course of service delivery is used solely for compliance, reporting, and invoicing purposes and will not be disclosed to third parties without consent unless required by law.
GOVERNING LAW
These Service & Compliance Terms are governed by the laws of Western Australia, and both parties submit to the jurisdiction of the courts of Western Australia.